Privacy policy
PRIVACY POLICY
Last updated: March 31, 2026
Business Details
Nexara Reserve is a brand of Nexara Group LLC, a United States registered company.
1621 Central Avenue #56077
Cheyenne, Wyoming 82001
United States
Email: sales@nexarareserve.com
Phone: +1 307 735 1904
- EIN: 36-5153981
1. Introduction
Nexara Reserve operates this website and related services (“Services”) to provide a curated shopping experience. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website, make a purchase, or interact with us. By using our Services, you agree to the practices described in this policy.
2. Payment Security & PCI Compliance
Nexara Reserve prioritizes the security of your financial information.
- SSL Encryption: Our website uses Secure Sockets Layer (SSL) technology to encrypt your personal information, including credit card numbers, during transmission.
- PCI DSS Compliance: Our store is hosted on Shopify, which is certified Level 1 PCI DSS compliant. This compliance ensures that your payment data is handled with the highest industry standards for security.
- Payment Processing: We do not store your full credit card information on our servers. All payments are processed through secure, PCI-compliant third-party gateways including Shopify Payments, PayPal, and Amazon Pay.
3. Personal Information We Collect
We collect "Personal Information" directly from you and automatically via your device:
- Information provided by you: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
- Information collected automatically: Device information, including your IP address, time zone, and cookies installed on your device. We also collect information about the individual web pages or products that you view.
- Customer Support: Any information you provide when contacting our support team via email or phone.
4. How We Use & Disclose Information
We use your information to fulfill orders, process payments, arrange for shipping, and provide you with invoices and/or order confirmations. Additionally, we use this information to:
- Communication: To communicate with you regarding your orders or inquiries.
- Fraud Prevention: To screen our orders for potential risk or fraud.
- Platform Hosting: We share your Personal Information with Shopify to power our online store.
- Compliance: We may share your information to comply with applicable laws and regulations or to respond to a lawful request for information.
Note: We do not sell, rent, or trade your personal information to third parties for marketing purposes.
5. Cookies and Tracking
We use cookies to improve your browsing experience, remember your cart items, and analyze site traffic. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings.
6. Your Rights (GDPR & CCPA)
If you are a resident of the European Economic Area (EEA) or California, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
7. Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
8. Children’s Privacy
Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children.
9. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes to our practices or for other operational, legal, or regulatory reasons.
10. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at sales@nexarareserve.com or by mail using the details provided below:
Nexara Reserve
1621 Central Avenue #56077
Cheyenne, Wyoming 82001
United States
Phone: +1 307 735 1904
Nexara Reserve is operated under:
Nexara Group LLC
Street: 1621 Central Avenue #56077
City: Cheyenne
State/Region: Wyoming
Country: United States
Zip Code: 82001
Email: sales@nexarareserve.com
Phone: +1 307 735 1904
EIN: 36-5153981
Customer Support Hours:
Monday – Friday: 9:00 AM – 5:00 PM (MST)